Dream Diamonds offers free delivery within Australia for all orders over $199.

Orders under $199 will be charged a flat fee of $15.00. 

Shipping Information - Australia All orders will be processed and shipped via Australia Express Post or in special circumstances via courier, within 5-7 working days.

This is dependent on stock availability.

If your order is placed on a weekend or public holiday it will be processed on the next business day. 

 

Orders requiring ring sizing take up to three (3) additional business days to complete. 

Whilst we endeavor to fulfill all orders, please be aware that some styles may not be available at the time of dispatch, particularly during sale or high demand periods like Christmas. If an item becomes unavailable , we will attempt to dispatch it to you as soon as possible. We will notify you if we are unable to fulfill your order.
We work hard to protect our customer's personal and financial information from being used in a fraudulent manner. We undertake efforts to verify the security and privacy of all orders. Due to these efforts, most orders take a minimum of 1 - 2 business days before being approved for shipment.
Orders requiring ring sizing take up to three (3) additional business days to complete.
You can check the status of your order by logging in to your account, or for additional assistance regarding your order, please email support@dreamdiamonds.com.au

When your order is shipped, we will send an email containing a consignment number and tracking ID. Simply follow the link in the email to track the delivery of your parcel.

Alternatively you can track your delivery on https://auspost.com.au/mypost/track/#/search   

 

All orders require a signature. If you are not at home at the time of attempted delivery, a notice will be left at your address providing details of alternate delivery or pick-up arrangements. 
In some rare instances, couriers at the some destination, may not provide this service. 

If you’re not present when the delivery arrives, a notice will be left at your address providing details of alternate delivery or pick-up arrangements.

StarTrack will deliver the item to your nearest Australia Post location for pickup. 

All international orders will be processed and shipped via Australia Post international Standard or Express Post.  All prices include GST and are in Australian dollars. Please note, if your order is placed on a weekend or public holiday it will be processed on the next business day. 

We process and pack your order as soon as possible. This means that your shipping address can only be changed if your order has not been processed by our warehouse team. To change your shipping address, please contact our Customer Service team as soon as possible on support@dreamdiamonds.com.au